01 · The starting point
One-time jobs and long gaps.
Customers were happy, but most booked once and never came back. There was no easy way to book online or to remind past customers.
9 → 33Monthly booking requests, Oct 2024 vs. Oct 2026
4 → 17Cleanings booked a month
35%of customers re-book within a year
4.8★Google rating from 122 reviews
02 · What we did
Make booking easy, then make it a habit.
We built a website with online booking and clear pricing, filled the Google profile with before-and-afters, and set up rebooking reminders so past customers come back.
- Weeks 1–4Book onlineNew website with clear room pricing and online booking.
- Months 2–3Show the resultsBefore-and-after photos on the site and Google profile, plus pages for upholstery, rugs and pet stains.
- Months 4–6Bring them backAutomatic rebooking reminders 6 and 12 months after each cleaning.
- Month 7+A fuller calendarRepeat customers and new bookings keep the calendar full year-round.
03 · The results
From 9 to 33 booking requests a month.
Monthly booking requests grew from 9 to 33, with a peak of 35 in Jun 2026, and booked cleanings went from 4 to 17 a month. About a third of customers now re-book within a year.
Booking requests per month
Oct 2024 → Oct 202633 leads · Oct 2026Peaks: 25 (Dec 2025) · 35 (Jun 2026)
Oct 24Apr 25Oct 25Apr 26Oct 26
Each bar is one month of calls, form fills and quote requests tracked in the CRM.
04 · The takeaway
We built a website with online booking and clear pricing, filled the Google profile with before-and-afters, and set up rebooking reminders so past customers come back. The result: 267% more booking requests a month in two years.
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