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Case study · HVAC

How HVAC Specialist grew to 48 service calls a month.

Website, local search and follow-up for an HVAC business, and what it did for the business.

HVAC Specialist logo
Client
HVAC Specialist
Industry
HVAC
Since
October 2024
Services
Local SEO, Google Business Profile, Website design, Missed-call text-back
14 → 48Monthly service calls, Oct 2024 vs. Oct 2026
6 → 24Jobs booked a month
38%of new customers signed up for a maintenance plan
4.9★Google rating from 114 reviews

01 · The starting point

Busy in a heat wave, quiet in between.

Calls spiked when the weather turned and slowed to a trickle in spring and fall. During peak weeks, missed calls went straight to competitors.

02 · What we did

Own the urgent search, then smooth the seasons.

We built pages for every repair and install service, tuned the Google profile for emergency searches, set up instant text-back for missed calls, and added tune-up reminders and maintenance plans for the shoulder seasons.

  1. Weeks 1–4
    Ready for emergenciesFast website with one-tap calling and a Google profile set up for repair, install and maintenance searches.
  2. Months 2–3
    Every system, every townPages for AC repair, furnace repair, heat pumps and new installs across the service area.
  3. Months 4–6
    No missed calls in a heat waveMissed-call text-back and after-hours replies so emergency calls don’t go to a competitor.
  4. Month 7+
    Steady between seasonsTune-up reminders and maintenance plans keep the schedule full in spring and fall.

03 · The results

From 14 to 48 service calls a month.

Monthly service calls grew from 14 to 48, with a peak of 75 in Jul 2026, and booked jobs went from 6 to 24 a month. Maintenance plans now keep the schedule steadier between summer and winter.

Service calls per month

Oct 2024 → Oct 2026
48 leads · Oct 2026Peaks: 48 (Dec 2025) · 75 (Jul 2026)
Oct 24Apr 25Oct 25Apr 26Oct 26

Each bar is one month of calls, form fills and quote requests tracked in the CRM.

04 · The takeaway

We built pages for every repair and install service, tuned the Google profile for emergency searches, set up instant text-back for missed calls, and added tune-up reminders and maintenance plans for the shoulder seasons. The result: 243% more service calls a month in two years.

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