01 · The starting point
Emergency calls go to whoever answers first.
Locked-out customers call the first locksmith they find and hang up if nobody answers. Kingdom Locksmith is mobile and often mid-job, so missed calls meant lost jobs.
01 · The starting point
Locked-out customers call the first locksmith they find and hang up if nobody answers. Kingdom Locksmith is mobile and often mid-job, so missed calls meant lost jobs.
02 · What we did
We built a fast mobile website, set up the Google profile for 24/7 service, added pages for car keys, fobs, lockouts and rekeys in every town they serve, and set up instant text-back for missed calls.
03 · The results
Service calls grew from 26 to 76 a month, with a peak of 80 in September 2026. Car keys and fobs, the higher-value jobs, are now 45% of the work.
Each bar is one month of calls, form fills and quote requests tracked in the CRM.
04 · In Shlomi’s words
“They’re very good. They’re very professional. They actually call you anytime you have any problem, any issue, to help you. They give me a lot of leads. We are a mobile service, we go everywhere, we cut keys and we do everything for the customer, and this is just to say thank you.”
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