01 · The starting point
Stranded drivers call the first number they see.
Roadside calls are urgent. If nobody answered, the driver called the next company.
01 · The starting point
Roadside calls are urgent. If nobody answered, the driver called the next company.
02 · What we did
We set up the Google profile and website for 24/7 searches, built pages for every roadside service and route, and added missed-call text-back.
03 · The results
Monthly calls grew from 29 to 91, with a peak of 95 in Sep 2026, and booked tows went from 14 to 43 a month. Missed calls now get a reply in about 9 minutes on average.
Each bar is one month of calls, form fills and quote requests tracked in the CRM.
04 · The takeaway
We set up the Google profile and website for 24/7 searches, built pages for every roadside service and route, and added missed-call text-back. The result: 214% more calls a month in two years.
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